Our mission is to meet or exceed your expectations with every shopping experience. Below, you’ll find our policy details to help keep you informed.

We want you to be completely satisfied with your purchase. For products ordered in our stores, we accept returns within 14 days from the delivery date, unless otherwise noted below:

• • Fresh Products: Dairy, meat, fish, deli, fruits, vegetables, frozen goods, and bakery items can only be returned within 48 hours of delivery.

Return Process:

• • Proof of Purchase: A purchase receipt or order confirmation is required for all returns.
  • Payment Method: Refunds will be issued using the original form of payment (e.g., the same credit card for credit card purchases).
  • Refunds for Cash Purchases: Cash refunds are only available for in-store purchases.

Important: Our business is not responsible for forgotten, lost, or stolen items after purchase.

To receive a refund:

• Please ensure you have the original receipt or proof of purchase.
• Refunds will be processed to the original payment method.

For Assistance: Contact our support team, and we’ll be happy to assist you.

Service animals are permitted in public areas of our stores. Service animals must remain under the handler’s control. In cases where a service animal presents a safety risk or is not housebroken, we may ask for its removal. We also offer personal shopping assistance for customers who may need additional support.

We comply with copyright regulations and take immediate action upon receiving proper notice of copyright infringement. If you are a copyright owner or an authorized agent, you may submit a notice under the DMCA to contact@marsfl.com

We accept both paper and digital coupons. 

To redeem digital coupons:

• An active Star Club account is required.
• Coupons apply to the total purchase amount before other discounts.

Coupon Conditions:

• Limit of one coupon (digital or paper) per item.
• Coupons must align with the exact description (brand, size, quantity).
• No expired or altered coupons.
• We accept up to three identical coupons per household per day unless stated otherwise.

Manager Discretion: Our team reserves the right to accept, decline, or limit coupons as necessary.

We value your privacy and collect only the information needed to provide you with the best shopping experience. 

This includes:

• Identifiers (e.g., name, address, IP address);
• Financial Information (e.g., payment details);
• Purchase History (e.g., products purchased, transaction history);
• Usage Data (e.g., interaction with our website and app);
• Location Data (e.g., based on device settings).

Use of Information: We may use this data to improve our services, personalize your experience, and provide relevant offers. Your information is not sold or rented to third parties.

You can manage your preferences, including unsubscribing from marketing communications, by contacting us. For questions or data requests, please reach out to our support team.